Company crises usually happen around 4pm on a Friday afternoon, right? Well, that’s okay as our senior team is on call and can help you no matter when a crisis occurs in your business.
We’re skilled at assisting companies to respond quickly to an operational crisis – whether you need support in responding to media, communicating with customers, monitoring social media or keeping the public informed.
Our senior consultants can come on-site to your location and assimilate into your leadership team. We’ll quickly take the lead on all your communications needs. Plus, our wider team at HMC provides backup support to cover all the details required to execute the necessary communications so your in-house team can focus on operations.
We will be there to help you not only manage the crisis at hand, but also manage your way through the critical ‘crisis after the crisis’ phase.
More importantly, HMC Communications can assist you in managing issues before they become crises. Bring us in early when you spot a potential issue and we can create an action plan that will give you peace of mind knowing you are ready in case the worst happens.
We can also assist you to prepare policies, crisis communications manuals and other essential documents so that you are prepared when crisis hits.
Additionally, we have a range of crisis communications training programmes to bring your leadership team up to speed with media, social media and other communications essentials so everyone is on the same page in their understanding of what it takes to successfully communicate through a crisis.